A 99.9% Server Uptime
The chief advantage of creating your own cloud hosting system is that you do not have to worry about compatibility – you configure a special set of software apps in such a manner so as to work with a given set of hardware components. The result is something a lot more steady and reliable, as there are much less possible risks of failure. We have set up our cloud hosting platform atop time–tested hardware parts along with a significantly modified version of Security–Enhanced Linux in an attempt to set up a really secure home for all your web sites.
That’s why, with all our cloud hosting plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
In order to deliver a top–class hosting service, you can barely trust the default network configuration in a datacenter. We’ve built our own custom internal network in order to ensure a blazing–fast connection speed with the outside world.
And because of this, regardless of which data centers you choose: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you can enjoy an assured 99.9% network uptime. And this guarantee applies to all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done just about everything to curtail all potential risks with our cloud hosting packages and irrespective of the fact that we provide top–class customer support, there are times when the customer simply isn’t pleased with what we have to offer. Or he needs to upgrade to a more powerful hosting solution, such as a VPS server or even a dedicated server.
This is the reason why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not pleased, we will give you a refund.
24/7 Technical Support
If you have ever been forced to wait for hours to get an answer, you know how aggravating this can be, especially when your website is at stake. For this reason, we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be right here for you and they will answer you in under 1 hour. And the best thing is that their average support ticket response time is below 20 minutes!