Support Channels
Video Training
Learn very quickly how you can manage a file or import a database via our variety of step by step video training.
A F.A.Q. Section
We deliver an easy–to–use Frequently Answered Questions section where you can discover answers to the most often asked questions.
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A Ticketing System
Our support team is on shift 7 days a week to answer your tech requests. Expect a solution in maximum one hour after you have sent your ticket.
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Forms of Support
Cloud Hosting Assistance
If you need guidance administering your cloud hosting account, or need more resources for your sites, just let us know and we’ll give you the most suitable reply.
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VPS Servers Help And Support
In case that you encounter problems using your SolusVM administration panel, or with any of the applications the VPS comes pre–installed with, just let us know.
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Dedicated Servers Support
If you have need for proficient help from a webmaster or wish to modify the configuration of your dedicated server, just contact us.
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Semi-Dedicated Hosting Support
- We have a team of experienced specialists ready to assist you with anything connected with your semi-dedicated server. They are on hand 24/7 all year round.
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