Customer Support Channels
A 1–hour Response Guarantee
Our user help crew is taught to speedily care for all cloud hosting users’ requests and assistance questions. Via our ticketing system, you’ll be able to supply your request and a support crew member will likely return to you in only maximum 60 minutes. Actually, practice proves that the general solution time is 20 mins.
A Top–quality Support Service
You can contact us 24x7x365 with any concern you possibly have relating to our solutions. We’ve got professionals on duty all the time to offer you instructions whenever needed. You can utilize the ticket system or send us a message at any time, or pick–up the phone or make use of the online chat within business hours.
An Intuitive Help Section
We have integrated a substantial knowledge base into the Control Panel to enable you to have practical step by step recommendations anytime. Each part of the Control Panel features its own contextual guide area showcasing a variety of how–to content articles. We have also made video clips to ensure that you get a superior idea of just how to execute any presented task.