Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Web Site Control Panel you will find an exhaustive Help section featuring numerous help articles and frequently asked questions. They are contributed by our support team of experienced technicians. Simply fill in your question and our clever platform will show you the most appropriate answer.

  • Top quality support service

  • How–To Videos

  • If you’d rather watch how a task is done or how a problem is solved, rather than just reading about it, take a look at our collection of educational video tutorials. They cover a variety of different issues and will help you quickly find your way around our Web Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock customer support service with a 60–minute response time guarantee. Our team of competent techs will be at your disposal to attend to all the queries that you could possibly have. During non–busy times, a response will be given within just 20 minutes.