1 hour ticket response
Prompt support is our principal concern and this is why we’ve got a team of expert customer service technicians who are ready to offer a prompt response to any question that you may possibly have. Simply post your trouble ticket from the Web Site Control Panel and we’ll respond within 1 hour at the latest. In fact, we work hard and aim for a 20–minute client support ticket response time.
A Top–Notch Help Desk Service
We have a team of web hosting support professionals who will be happy to answer all your questions anytime you are in need of help. The vast majority of our tech support staff representatives have lots of years of experience in the cloud hosting niche, which means that you can constantly count on quick and elaborate answers to your problems.
An Intuitive Help Center Section
In the Web Site Control Panel you’ll find an easy–to–browse Help Center section where you can find quick suggestions on how you can use our hosting services. You can get the answers to your queries in our F.A.Q. library, see more details in the web hosting account management articles or watch our how–to video tutorials.