If a particular page on a site doesn't load for some reason or if a link is not working, the visitor will see an error page with some generic message. The page will have nothing in common with the rest of the site, that could make the visitor leave your Internet site. A likely solution in this case is a feature made available from some hosting companies - the option to set up your own customized error pages which shall have exactly the same design and style as your site and which may contain any images or text you want dependent upon the particular error. There are 4 well-known errors which could occur and they involve these so-called HTTP status codes - 400, when your Internet browser sends a bad request to the web server and it can't be processed; 401, if you are supposed to log in to see a page, but you have not done this yet; 403, if you don't have a permission to view a specific page; and 404, in case a link which you have clicked leads to a file that doesn't exist. In any of these scenarios, visitors shall be able to see your personalized content rather than a generic error page.

Custom Error Pages in Cloud Hosting

You will be able to set up personalized error pages for each of your domains or subdomains. The feature is supported by all cloud hosting package that we offer, so once you log in to the Hepsia CP and check out the Hosted Domains section, you can click on the Edit button for a domain/subdomain and in the pop-up that"ll appear, you could select the type of error page which should show up - a default one from our system, a conventional Apache web server page or a customized one. For the latter option, you need to specify the URL to the page, so if you use personalized pages, you need to upload the files in your web hosting account first. Another way is to use an .htaccess file placed in the domain or subdomain folder with a line for every error type. The correct syntax can be found in our Knowledge Base, so you can use this feature even if you don't have any previous experience.

Custom Error Pages in Semi-dedicated Servers

Adding your personal pages for each of the 4 error types to any site hosted through a semi-dedicated server account with us will be really easy and shall not take more than a couple of clicks. As soon as you upload the files inside your account, you can check out the Hosted Domains section of your Hepsia CP and edit each of the domains and subdomains listed there through an intuitive interface with drop-down menus. You may choose what page should show up for every single error type. The choices are a standard Apache server page or a page from our system, and customized pages. Should you select the abovementioned option, you must input the link to every page in your account, then save the change. The link or the sort of page that will be displayed when a user encounters an error can be changed anytime. If you are more experienced, you may use an .htaccess file to set customized error pages as well, as opposed to using our integrated generator software instrument, and in case you choose this option, the file must be placed in the root directory of a given domain or subdomain.