Many persons who begin using their first hosting account, or change companies, often have questions concerning how given tasks are carried out or come across problems when setting up various things like e-mails, website settings, and so on. Because of this, a lot of web hosts have prepared documentation with frequently asked questions and issues in order to help their clients receive information quickly and seamlessly. As a result, the help desk staff members can spend more time on real problems that some clients may be experiencing, since the solution for the minor things will already be available on the Internet and clients will be able to easily cope with them without having to get in touch with the tech support staff. Having elaborate documentation is really important, particularly for new customers with no prior experience whatsoever, since the hosting service entails an array of functions and many people can get perplexed about what to do. A good information repository can both help you perform the tasks that you wish and become aware of how the hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you purchase a cloud hosting package from our company, you will be provided with access to our thorough online documentation where you will find information on pretty much everything associated with our hosting packages. The topics encompass anything from how to set up an e-mail account on your telephone, to how to accomplish different things using an .htaccess config file. The articles are written in an easy-to-understand fashion and feature step-by-step guides on how to carry out a specific operation in your Hepsia Control Panel. You can also find info that’s not connected directly to Hepsia, for example one that concerns online apps on your personal computer. The complete list of articles will be located in the Help section of the Control Panel, but those that are dedicated to a certain Control Panel section can be accessed on the spot. Considering the fact that we’ve included as many topics as possible, you’ll be able to discover practically everything connected to your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated service, will allow you to access the extensive online documentation that we have prepared for you. The articles feature general information on our services, educational tutorials about the various functions that you can use, as well as troubleshooting guidelines that can help you fix common issues that you may stumble upon. The topics that we’ve covered encompass just about everything, from simple things such as how to host a new domain in the account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a certain Control Panel section will always be available on the right-hand side of the page that you are on, while the whole article list is accessible through the all-inclusive Help section.