Website Migration
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Q: What precisely does website migration imply and what does it involve?
A: The web site migration service on offer at Eagle Hosting is absolutely free of charge and consists of transferring all your web files, databases and e–mails from your present web hosting provider to your brand new hosting account with us. We’ll also edit all the configuration settings needed for your web sites to be completely operational on our ultramodern cloud hosting platform.Our technicians are completely capable of moving just about any site. With years of work experience in this field, they’re experts in the specificities of our web hosting platform, our Control Panel as well as all other widely used Control Panels. For them, transferring a custom–made app with multiple custom libraries is as easy as moving a plain WordPress weblog.
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Q: How long will it take for my web site to be moved over to your platform?
A: While we can’t give you an exact ETA, because there are a lot of variables, including the physical size of the files and databases, the location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will do our very best to move your website within 48 hours, and in some cases – within 24 hours (when the content is not large).
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Q: Do you need anything from me before you start moving my website?
A: We’ll need the login information for your current web hosting provider’s Control Panel along with the site’s name (domain name).
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Q: You will access delicate data. How can I be sure that you won’t misuse it?
A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a client. We are devoted to protecting the safety of the private data collected from the clients. To do so, we use technical security measures in order to avoid the loss, the abuse, the alteration or the unauthorized disclosure of the personal data under our control. The safety measures include, but are not limited to: physical, digital and administrative operations to protect and secure the information that we receive online. When we request users to provide financial info (for instance, a debit card number), this info is encrypted using the SSL (Secure Sockets Layer) encryption technology.
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Q: What about downtime? Will my web site be unavailable?
A: Your web site will continue to work exactly like it did before with your previous hosting provider. As soon as we are through with the migration, your website will be configured to work on our system and we’ll alert you to preview it. If everything is functioning correctly, all you will have to do is change the name server records corresponding to your domain. Your website will be transferred over to us without any downtime.
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Q: Will my present web hosting provider need to provide any info/help?
A: While we migrate your website content, your hosting provider won’t be aware of the transfer at all. We will not touch base with them in any way.
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Q: Which hosting providers can you transfer content from?
A: We can migrate your web site from any hosting provider or any Linux–driven web hosting platform so long as we can gain access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we’re unable to transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.